HOW TO BUY

You can purchase items from Lacy's by coming into the store, Monday to Saturday 10am-5.30pm (extended summer hours coming soon) or by phoning us on +44 (0) 1865 552094.

Orders can also be made via email: enquiries@lacysoxford.co.uk

Shipping Details

If you require your order urgently, please phone us. We may be able to arrange for next day delivery.

Average delivery dates:
UK 3 - 7 Working Days.
Rest of Europe 5 - 10 Working Days.
Rest of World varies.

* Postage fees assessed individually.

Phone/Email Order Cancellations

You have the right to cancel your order and receive a full refund within 24 hours of placing your order. Any orders cancelled after dispatch are covered by our returns policy; we are not liable for returns postage fees.

Returns Policy

If you wish to return or exchange any items, we are happy to offer an exchange or credit note within 14 days of purchase with a valid receipt. We are unable to refund, exchange or offer credit notes on sale items. Many thanks for your cooperation.